Frequently Asked Questions
ATTENTION ALL TRANSPORTERS:
TO ENSURE THAT ALL APPOINTMENTS RUN SMOOTHLY, APPOINTMENTS ARE REQUIRED IN ADDITION TO A 24 HOUR CALL OUT AND A 2 HOUR AHEAD CALL OUT TO 434-200-9013.
UPON ARRIVING, PLEASE PULL YOUR APPARATUS ALL THE WAY UP TO THE REAR GATE. PLEASE
DO NOT BLOCK THE NEIGHBORING BUSINESSES PARKING. FOR INSURANCE AND SAFETY REASONS, PARKING ON THE SIDE OF THE ROAD OR ACROSS THE STREET IN THE CHURCH PARKING LOT IS
NOT ALLOWED. ONCE YOU'RE PARKED, PLEASE COME INSIDE TO COMPLETE ALL REQUIRED PAPERWORK.
IT IS OUR POLICY TO HAVE AN UP TO DATE COPY OF YOUR COMPANYS INSURANCE ON FILE. IF YOU DO NOT HAVE PROOF OF INSURANCE IN YOUR TRUCK, PLEASE HAVE YOUR OFFICE EMAIL YOUR MOST UP TO DATE PROOF OF INSURANCE TO
LOT@DRREPO4U.COM.
FOR INSURANCE PURPOSES, WE NEED A COPY OF EACH
NEW DRIVER'S LICENSE AND A SIGNED WAIVER. THIS INFORMATION IS ONLY REQUESTED AT THEIR FIRST VISIT TO OUR LOT. WAIVERS WILL HAVE TO BE RENEWED EACH YEAR. THIS IS REQUIRED PRIOR TO ENTERING OUR LOT.
ONCE YOU SIGN A RELEASE, WE CANNOT ASSIST YOU IN LOADING THE VEHICLE. BY SIGNING THE RELEASE, YOU HAVE ASSUMED RESPONSIBILITY FOR THE VEHICLE.
FOR INSURANCE PURPOSES, A DRAGON RECOVERY EMPLOYEE
MUST REMAIN WITH YOU WHILE YOU ARE LOADING IN THE LOT. PHOTOS WILL BE TAKEN BEFORE THE VEHICLE IS LOADED AND AFTER THE VEHICLE IS LOADED.
THE FOLLOWING TRANSPORT METHODS ARE NOT ACCEPTABLE AT OUR LOT:
- NO HOMEMADE TRAILERS
- NO UHAUL TRAILERS
- NO CAR HAULERS
- NO TRACTOR TRAILERS OR SEMI TRACTOR TRAILERS
- NO TRAILERS ATTACHED TO A TRACTOR TRAILER CAB
- NOTHING LARGER THAN A 3 CAR TRAILER / 3 CAR WEDGE MAX
PLEASE ADDRESS ANY QUESTIONS TO SUSAN AT 434-200-9012.
THANKS!
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All vehicles are on a 48 hour hold due to the Coronavirus. We schedule only 5 days out. Our hours of pickup have changed
Monday - Friday 10:00am - 2:00pm
By Appointment Only and with a 24 business hour appointment time. |
CLICK TO SCHEDULE APPOINTMENT FOR TRANSPORT PICKUP:
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